Clearly Win10 gets the information from somewhere, and it needs changing. The Win10 mail app is an issue between Microsoft and BT, and in my opinion BT support/moderators should be proactive to get this fixed. The best place to get the correct answers, and best help is peer support through these forums. What is clear, is that the helpdesk, BTCare twitter folk and these forums all seem to be completely separate. Who did you contact in BT who can't work it out? It would be interesting to find out.
OUTLOOK ACCOUNT SETTINGS OUT OF DATE INSTALL
It is forum members (and previously newgroup members well before BTMail) that have suggested using the yahoo servers if there were issues - but only if the user is with BTYahoo. Find out more Cant get past MS Outlook test account settings when setting up Bigpond mail in Outlook 2016 I am setting up mail access on a new computer running Windows 10 and a new install of MS Office 2016. Using the wizard causes issues for people on BTMail, for those on BTYahoo it will still work.Ĭan you say where BT are advising using ? They shouldn't be telling people this at all. The problem with the Win10 mail app is that if the user chooses for automatic setup (which would probably be most people) - it uses the wrong mail servers. If your Mail or Calendar app gives a notification that Your Outlook account settings are out of date on your Windows computer, then this post may interest you. If you were using the "wizard" in the Windows 10 email app to set up your email I suggest you have a read of this threadĪnd if you were doing it manually did you check on the BT help pages for the correct wrote:
I currently pay BT £60+ per monthand whilst Ive become attached to my address (having been with them for 20 odd years) SKY are waiting in the wings with an email address that I can access on ANY device, and all the sport I need. A few days ago, there was a notice on the screen in my AT&T mail section stating that my 'account settings are out-of-date'.
OUTLOOK ACCOUNT SETTINGS OUT OF DATE HOW TO
instead of utilising the server title to client/hosts, BT are wrongly advising that my mail server is “” … and no one at BT can work out how to fix it, so Im OFF. Like you I have established that my problem stems from the server, or server I.D. MS Outlook will not send or receive until I change i.e. SO Im here to tell you I can stand no more wasted hours. (which I have done about 15 times in the past 3 months) and then laboriously walk me through the usual check list demonstrating NO technical knowhow on the subject. I have now spent in excess of 12 hours on various BT chatlines trying to sort this… I have spoken to what can best be described as idiots-on-script, who all start their patter with CHANGE THE PASSWORD.
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